Shipping policy

Last updated: March 3, 2026

Thank you for shopping with EternalBeauty. This Shipping Policy explains how we process and deliver orders placed on our website.

## 1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly longer. If there is a significant delay in shipping your order, we will contact you by email.

## 2. Shipping Locations

EternalBeauty currently ships to Ireland.

If you would like to place an order from another country, please contact us at servicealtheaofficial@gmail.com. 

## 3. Estimated Delivery Time

Once your order has been shipped, the estimated delivery time is:

- Ireland: 5-8 business days

Delivery times are estimates and may vary depending on the courier service or unforeseen circumstances.

## 4. Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method.

Any applicable delivery fees will be clearly displayed before completing your purchase.

## 5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number (if available) so you can follow your package.

## 6. Incorrect Address

Please ensure that your shipping address is correct and complete when placing your order.

EternalBeauty cannot be held responsible for orders shipped to an incorrect or incomplete address provided by the customer.

## 7. Delayed or Lost Packages

While we do our best to ensure timely delivery, EternalBeauty is not responsible for delays caused by:

- courier services
- weather conditions
- logistical issues
- public holidays

If you believe your package is lost or significantly delayed, please contact us at:

servicealtheaofficial@gmail.com

## 8. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging so we can assist you.

## 9. Contact Us

If you have any questions about this Shipping Policy, please contact us:

Brand: EternalBeauty
Email: servicealtheaofficial.com